As we want you to be satisfied with your purchase, you have up to 5 days to change sizes. If you do not fit the size you purchased, you must send us an email to ventas@chicchemin.com to coordinate the change. To make the change, the product must be in perfect condition and in its original packaging.

In this case, as there is no more stock, you can choose another model after coordination with ventas@chicchemin.com. or else wait for the new replacement to arrive. In case you want a higher priced model you will have to add the remaining balance. If the model is of a lower price than the one you purchased via Delivery, we will not be able to return the money; You would have to choose a model of higher value than the one purchased or in any case we will make a credit note for your next purchase.

It means that on our website we no longer have this item for sale. But it may be that if it is available in a physical store or that later, when we have more replacements, we reload the products and it becomes available again. For more information on available stocks, you can write to us at ventas@chicchemin.com

Yes. You just have to choose your actual size. If the product fits differently, we will send you the correct size. Just click on the size you normally buy. If you are in doubt, you can write to the fanpage or to ventas@chicchemin.com to guide and help you.

To notify you when the size you want arrives, you must select the contact us option and send us an email requesting the desired size. Once the size of that model arrives, an email will be sent notifying you that it has already arrived.